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Terms & Conditions

Purchasing

By agreeing to this Terms and Conditions you the customer are confirming that you are 18 years old or over, otherwise you will have permission from your parents or guardians. All products remain the property of

Tom Tzur Pottery until payment is received for both product and postage. The price applicable is that set at the date on which you place your order.

I accept all major credit and debit cards (Visa, Mastercard & American Express) through secure payment system. All payments are extremely secur, therefore I do not store any sensitive payment information.

I reserve the right to change pricing at anytime without notice. In the unlikely event that you the customer have purchased a product that is sold out, I have the right to refund you or suggest an exchange. My work is handmade, this means that if i sell out of products we may have to wait up to 8 weeks for them to return back to stock.however I endeavor to have a constant supply of independently made goods.

I only sell products that I believe to be the highest quality. Due to the handmade nature of my products there is often slight variations and the mark of the hand in each product.

While I try to make sure that the colours of my products are displayed accurately on the site, the actual colours that you see on your computer may vary depending on the monitor that you use.

I always suggest hand washing all ceramics purchased from my shop. Although it is possible to dishwash the item. If you have any queries about pieces you’d like to purchase, please dont hesitate to contact me.

Privacy

I value your privacy as much as I value my own, any personal information that I receive is wholly confidential and will not be shared with any other parties.

Photography

All images for this website have been taken by Tom Tzur Pottery

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